Software Engineer: Enterprise Tools Engineering Architect – APM, Infrastructure, and Observability Platforms

The Enterprise Tools Engineering Architect leads the architecture, design, and evolution of Staples' observability platforms, focusing on APM, infrastructure monitoring, session replay, and log analytics. This role defines scalable solutions to provide end-to-end visibility across application, infrastructure, and customer experience layers, driving platform standardization and operational excellence. The position involves partnering with cross-functional teams to embed observability best practices and influence vendor roadmaps.