Software Engineer, Java - Agent Experience

Squarespace(21 days ago)

HybridFull TimeMedior$90,287 - $120,657 (estimated)Engineering

About this role

Squarespace is hiring a Backend Engineer to join the Agent Experience team that builds internal systems powering its Customer Operations organization. The role focuses on creating a high-throughput backend ecosystem that improves how support agents handle large volumes of customer requests. You’ll be based in Dublin and work closely with engineering, analytics, and customer operations stakeholders to enable scalable, reliable agent tooling.

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Required Skills

Java
Backend Development
Distributed Systems
API Integration
System Architecture
Scalability
Code Reviews
Technical Strategy
Cross-Functional Collaboration
Communication

+2 more

Qualifications

Degree in Computer Science

About Squarespace

squarespace.com

Squarespace is an all-in-one website building platform that helps individuals and businesses create polished, mobile-responsive sites using designer templates and intuitive editing tools. It provides integrated hosting, domains, ecommerce (stores, subscriptions, digital products), scheduling, marketing, SEO, analytics, and payment processing so users can build and run online businesses from one place. The product emphasizes clean design and creative-focused features, with AI-assisted content tools, developer customization (code/CSS), and third‑party integrations. Users pick Squarespace for its ease of use, unified infrastructure, and end-to-end site-management capabilities.