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Software Engineer (Mid-level), Quantum at Glia - ApplyBlast

Software Engineer (Mid-level), Quantum

Glia

4 days ago

4.2 on Glassdoor

Tallinn, Harju County, Estonia

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves designing and scaling core intelligence services to power real-time customer interactions and operational foresight for Glia's Banking AI platform. The position focuses on integrating advanced AI capabilities into customer-facing tools and automations, bridging technical solutions with human strategy. The engineer will work across the full development lifecycle within self-reliant product teams.

Responsibilities

Design and scale core intelligence services for real-time customer interactions
Build and maintain reliable, highly available systems across the full stack
Connect customer knowledge bases to AI chat windows and banking automations

Skills

About Glia

glia.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2012

View Profile

Glia is an AI-powered contact center platform that helps organizations upgrade customer experience by unifying digital and voice channels in a single solution. It provides AI automation, agent assist, and analytics to automate routine work, support agents in real time, and surface insights across every interaction. Enterprises use Glia to streamline omnichannel engagement, reduce handle times, and deliver more consistent, measurable service.