Software Engineer- Product Recommendations

Klaviyo

2 months ago

3.3 on Glassdoor

Boston, MA

Hybrid

Full Time

Medior

0 applicants

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About this role

The Software Engineer, Product Recommendations at Klaviyo works on the Product Recommendation team to enable ML-driven personalized product recommendations across Klaviyo’s platform. The role partners with ML engineers, product managers, and designers to turn behavioral and catalog data into high-value recommendation features that improve merchant revenue and customer experience. It emphasizes building reliable, scalable systems and improving AI-driven workflows and observability across the recommendation stack.

Skills

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.