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Software Engineer at Talkdesk - ApplyBlast

Software Engineer

Talkdesk

2 months ago

3.2 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Medior

0 applicants

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About this role

The role involves designing, implementing, testing, and maintaining highly scalable, secure, and reliable SaaS contact center applications on AWS using microservices architecture. The engineer will work in an agile environment, own end‑to‑end microservice delivery, ensure five‑9 reliability, and participate in on‑call rotations and incident resolution.

Responsibilities

Design, implement, test and maintain SaaS services on AWS
Own end-to-end microservice lifecycle and on-call reliability
Collaborate with cross-functional teams and participate in code reviews

Skills

Qualifications

Bachelor's degree in Computer Science or related fieldMaster's degree in Computer Science or related field

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.