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Software Engineer at Genesys - ApplyBlast

Software Engineer

Genesys

1 month ago

Remote

Full Time

Medior

0 applicants

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About this role

The Software Engineer role involves designing and evolving cloud-native services for Genesys Cloud's digital messaging platform, focusing on reliable message routing, delivery, and analytics. The position requires building integrations with social and digital channels like Meta, X, and WhatsApp, while ensuring system scalability, security, and operational resilience. Collaboration with distributed engineering teams and participation in technical design reviews are key aspects of this role.

Responsibilities

Design and evolve scalable message processing services for the digital messaging platform
Build and maintain integrations with social networks and digital communication channels
Drive improvements to fault tolerance, scalability, security, and operational resilience

Skills

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.