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Software Engineering Manager at Aircall - ApplyBlast

Software Engineering Manager

Aircall

4 months ago

3.2 on Glassdoor

Remote

Full Time

Senior

3 applicants

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About this role

A VP of Engineering at Aircall leads the development and technical vision for an AI-powered customer communications platform used by over 22,000 companies. The role involves managing a team of engineers, overseeing software architecture, and collaborating with product and customer-facing teams to deliver scalable, reliable solutions. Successful candidates must have extensive experience in back-end or full-stack development and a strong track record of mentoring teams while driving technical excellence.

Responsibilities

Define the technical vision and roadmap aligned with business goals
Oversee software design and architecture for scalable solutions
Recruit, onboard, mentor, and provide feedback to team members
Collaborate with product teams to prioritize features based on impact
Manage timelines and ensure predictable delivery of software releases

Skills

Qualifications

10+ years of experience in back-end or full-stack development5+ years of experience managing a team of EngineersExpert level programming ability with Typescript/Javascript, Ruby, or PythonExperience deploying software to cloud-based platforms like AWS, Azure, or GCPBackground in leading teams that work with microservices, APIs, and distributed systems

About Aircall

aircall.io

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Aircall is an AI-powered customer communications platform for SMBs and enterprises that unifies voice and messaging channels with intelligent AI Agents and AI Assistants for sales and support teams. The platform offers features including real-time coaching, live transcription, automated CRM updates, AI voice agents, and 24/7 autonomous customer coverage. It integrates with 250+ CRM and helpdesk tools including HubSpot and Salesforce, and is trusted by 23,000+ companies worldwide.