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© All Rights Reserved. ApplyBlast.com
Ford
The Software Escalation Supervisor leads a team responsible for identifying software-related issues and collaborating to create solutions that enable dealership service tools and resolve field concerns. This global role provides responsive escalation support to hotline teams and Field Service Engineers to address software failures and data issues affecting customer vehicles. The position involves working cross-functionally to devise containment actions, establish corrective measures, and ensure timely resolution of diagnostic software challenges.
Headquarters
Dearborn, Michigan, United States
Company Size
10001+ employees
Founded
1903
Ford is an American automaker that designs, manufactures, and sells a full lineup of vehicles — cars, SUVs, crossovers, trucks, vans and commercial vehicles — with expanding hybrid and electric offerings. Its consumer-facing site supports shopping and ownership with photos, build & price tools, inventory search, pricing & incentives, and product and technology updates. Branded “Built for America,” Ford emphasizes vehicle technology, innovation in electrification, and broad dealer and service support for consumers and businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ford.