Empower AI
The Software Licensing Help Desk Specialist monitors the software licensing mailbox and responds to user requests while processing service requests according to performance standards. This role involves coordinating with end users and stakeholders to resolve IT service issues, manage software contracts, and maintain license keys and install packages. The position requires providing technical assistance and ensuring effective communication in a remote work environment.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
4% below the average for this role