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© All Rights Reserved. ApplyBlast.com
Healthfirst
The Software Production Support Lead ensures the stability, availability, and performance of products by investigating complex technical issues and supporting users. This role involves collaborating with cross-functional teams to resolve escalated tickets, conduct root cause analyses, and drive continuous process improvements. The position requires strong SQL skills and the ability to mentor team members while maintaining a deep understanding of application functionality.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1993
Healthfirst is a New York-based health insurer offering Medicare Advantage, Medicaid, Essential Plans, Child Health Plus, and other individual and family plans, along with long-term care options. Serving New York City, Long Island, Westchester, Rockland, Sullivan and surrounding areas, Healthfirst emphasizes a broad provider network, care coordination, and member resources to help New Yorkers access affordable health coverage.
19% below the average for this role