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© All Rights Reserved. ApplyBlast.com
Oracle
The Software Specialist I, Incident Management provides post-sales technical support for Ricoh's professional and IT-based software solutions, including capture, workflow, and print management. This role involves troubleshooting software incidents via telephone and remote support, diagnosing issues in a virtual lab, and collaborating with vendors or engineering to resolve complex technical problems. The specialist acts as a subject matter expert, ensuring customer satisfaction through effective incident resolution and documentation.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
47% below the average for this role
Software Specialist I, Incident Management
COMMUNITY BEHAVIORAL HEALTHCARE ASSOCIATION
Software Specialist I, Incident Management
COMMUNITY BEHAVIORAL HEALTHCARE ASSOCIATION
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