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Software Support Analyst at Haemonetics - ApplyBlast

Software Support Analyst

Haemonetics

2 months ago

3.3 on Glassdoor

Coventry, England, United Kingdom

Hybrid

Full Time

Junior

0 applicants

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About this role

Haemonatics is hiring a Software Support Analyst to provide first‑line technical assistance for its software applications, interfaces, databases, and hardware solutions to customers across the UK and Italy. The role involves troubleshooting, remote support, incident management, and collaboration with developers and field engineers while delivering excellent customer service.

Responsibilities

Provide first-line technical support for software and hardware across EMEA
Troubleshoot and resolve software, database, networking and interface issues
Document and escalate incidents using the helpdesk ticketing system

Skills

About Haemonetics

haemonetics.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1971

View Profile

Haemonetics provides a suite of innovative medical technology solutions that improve the quality, effectiveness and efficiency of care. We challenge ourselves to think big and make new possibilities a reality, so that our customers can make it matter for patients, every single day..