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© All Rights Reserved. ApplyBlast.com
sonova
The Software Support and Connectivity Specialist supports customers with software and connectivity inquiries related to hearing aid technology, acting as a subject matter expert in fitting software, Bluetooth connectivity, and eServices. This role involves handling support queues, managing escalations, and collaborating cross-functionally to deliver an exceptional customer experience. The position requires strong problem-solving skills and the ability to work independently in a remote environment.
Sonova is a Swiss-based global hearing care company that develops, manufactures, and distributes hearing solutions and services. Its portfolio spans hearing instruments (brands like Phonak, Unitron and Hansaton), cochlear implant systems (Advanced Bionics), wireless communication accessories and a network of audiological care and retail services. Sonova emphasizes innovation in audiology, digital connectivity and patient-centered care to improve communication and quality of life for people with hearing loss. The company serves clinicians and consumers worldwide through direct operations and partner channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sonova.
38% below the average for this role
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