Platinum Outsourcing
The Software Support Engineer will serve as the first point of contact for client-reported issues, triaging, reproducing, and resolving software and data problems while coordinating with the engineering team. The role involves tracking incidents, maintaining documentation, and translating client requirements into actionable tickets and user stories.
Helping businesses Australian and US based businesses get easy access to outsourced teams. No long term contracts, Flat monthly fee, Fast onboarding, Australian based leadership.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Platinum Outsourcing.
Platinum Outsourcing didn’t post a salary, so this is our estimate from similar listings.