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amcsgroup
The Software Support Engineer serves as the first point of contact for customers, investigating application issues and querying databases to provide clear solutions. This role combines technical troubleshooting, analytical thinking, and strong communication skills to deliver an exceptional customer experience in a fast-paced SaaS environment. The position focuses on resolving incidents, performing root-cause analysis, and ensuring customer success through effective support.
Headquarters
Limerick, Limerick, Ireland
Company Size
1001-5000 employees
Founded
2003
AMCS provides an integrated "performance sustainability" software suite and intelligence platform for resources & recycling, transport & logistics, and sustainability (EHS & ESG) across industries. Its solutions unify operational tools (fleet & route optimisation, asset and job management), commercial systems (billing, CRM) and analytics/reporting to drive efficiency, regulatory compliance and circularity for waste and logistics businesses. AMCS operates globally with regional offices and support, helping customers meet operational KPIs and sustainability targets through data‑driven automation and insights.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for amcsgroup.
amcsgroup didn’t post a salary, so this is our estimate from similar listings.
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