Software Support Specialist
Tyler Technologies
About this role
A Software Support Specialist provides technical support for software applications, troubleshooting complex issues, and training users. The role involves collaboration with product development teams to resolve incidents and ensure effective system operation.
Skills
About Tyler Technologies
tylertech.comTyler Technologies is a leading provider of software and technology services tailored to the public sector, serving state and local governments, K–12 school districts, and federal agencies. It delivers integrated solutions across courts & justice, public safety, property tax & appraisal, finance/ERP, community development, and education, along with cloud hosting, data analytics, and managed services to modernize operations and citizen services. Tyler focuses on long‑term partnerships and public‑sector compliance, offering SaaS and hosted deployment options to meet diverse government needs. Headquartered in Plano, Texas, it supports thousands of government customers across the United States.
About Tyler Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$67k – $90k
per year