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Software Support Technician at CAMP - ApplyBlast

Software Support Technician

CAMP

6 days ago

2.5 on Glassdoor

San Diego, California, United States

Onsite

Full Time

Junior

0 applicants

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About this role

CAMP Systems is seeking a Software Support Technician to provide remote software system support, troubleshoot issues, and assist customers with software usage and training. The role involves handling help desk requests, escalating incidents when necessary, and maintaining documentation to improve system reliability and customer satisfaction. Candidates must be available for rotational after-hours on-call support and flexible shift schedules.

Responsibilities

Troubleshoot and resolve software issues through remote screen sharing and research
Provide Tier I help desk support and escalate incidents to senior engineers
Create and maintain knowledge base documentation including processes and FAQs

Skills

About CAMP

campsystems.com

Headquarters

Merrimack, New Hampshire, United States

Company Size

501-1000 employees

Founded

1968

View Profile

CAMP Systems International provides aircraft maintenance management software and services that help operators, owners, MROs and lessors track, plan, and manage aircraft airworthiness and records. With 55 years of experience and systems covering 20,000+ aircraft, CAMP offers core maintenance tracking, compliance and records management, scheduling and analytics, plus a mobile companion app (iCAMP) for technicians. Its platform is designed to streamline maintenance workflows, support regulatory compliance, and centralize fleet data across owners, operators and service providers. Customers choose CAMP for its aviation-focused features, industry tenure, and broad fleet coverage.