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Software Technical Account Manager (Traveling) at Axon - ApplyBlast

Software Technical Account Manager (Traveling)

Axon

4 months ago

3.9 on Glassdoor

Richmond, Virginia, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

A Technical Account Manager at Axon embeds within law enforcement agencies to build trusted relationships and drive the successful deployment, adoption, and operational success of Axon's public safety technology ecosystem. The role requires deep technical expertise to diagnose complex issues, lead troubleshooting efforts, and act as a primary advocate for customer needs across distributed teams. You will partner with deployment and product teams to integrate solutions into critical workflows while ensuring data compliance and maximizing technology utilization.

Responsibilities

Embed within law enforcement agencies as primary technical point of contact
Diagnose and resolve complex technical issues across software and integrated solutions
Lead root-cause analysis and coordinate troubleshooting across cross-functional teams
Partner with deployment teams to design and implement successful customer solutions
Utilize Power BI and SQL to provide customer insights and monitoring dashboards

Skills

About Axon

axon.com

Headquarters

Scottsdale, Arizona, United States

Company Size

1001-5000 employees

Founded

1993

View Profile

Axon is a public-safety technology company whose mission is to "protect life" by connecting people, devices, and apps. Its portfolio includes TASER smart devices, body-worn and in-car cameras, and cloud-based evidence management and analytics delivered via the Axon Network. Governments, law enforcement, military and civilian customers use Axon’s hardware and software to capture, store, manage, and analyze digital evidence and streamline operational workflows. The company emphasizes secure, scalable, and interoperable solutions to improve accountability and public safety.