Instabug

Software Technical Support Engineer

Instabug

8 days ago
Cairo, Egypt
Onsite
Full Time
Junior
0 applicants
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About this role

A Customer Success Engineer at Luciq focuses on enhancing the customer experience by delivering exceptional support, troubleshooting technical issues, and collaborating with cross-functional teams to retain high-priority accounts.

Skills

Qualifications

Bachelor’s degree in Computer Science or any equivalent major
Instabug

About Instabug

instabug.com

Luciq builds agentic AI for mobile observability and experience, turning app quality into measurable business outcomes. Their platform automates detection, root-cause analysis, resolution, and prevention of mobile app issues across devices and user journeys. Luciq helps engineering and product teams reduce crashes, performance regressions, and user friction while prioritizing fixes that move key metrics. Companies use Luciq to scale seamless mobile experiences with AI-driven insights and actionable remediation.

About Instabug

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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