Software Technical Support Engineer
Instabug
About this role
A Customer Success Engineer at Luciq focuses on enhancing the customer experience by delivering exceptional support, troubleshooting technical issues, and collaborating with cross-functional teams to retain high-priority accounts.
Skills
Qualifications
About Instabug
instabug.comLuciq builds agentic AI for mobile observability and experience, turning app quality into measurable business outcomes. Their platform automates detection, root-cause analysis, resolution, and prevention of mobile app issues across devices and user journeys. Luciq helps engineering and product teams reduce crashes, performance regressions, and user friction while prioritizing fixes that move key metrics. Companies use Luciq to scale seamless mobile experiences with AI-driven insights and actionable remediation.
About Instabug
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$119k – $169k
per year