Software Technical Support Specialist 1
Drips
About this role
The Software Technical Support Specialist 1 at Drips is responsible for monitoring, troubleshooting, and resolving issues in core systems, with a focus on Azure Logic Apps, FTP integrations, and data workflows. The role involves working with cross-functional teams to ensure system stability, data accuracy, and prompt incident response in a remote, support-focused environment.
Skills
About Drips
drips.comDrips is a Conversations-as-a-Service platform that delivers real two-way customer conversations at scale using AI-powered SMS, voicemail, and scheduled phone calls. It helps businesses automate personalized outreach and engagement across voice and text channels while preserving natural, human-like interactions. Emphasizing conversational quality (“it’s all about how you say it™”), Drips provides tools and integrations to orchestrate campaigns, schedule calls, manage replies, and scale compliant customer communication.
About Drips
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Drips.
Salary
$60k – $80k
per year