Solution Architect
Five9(29 days ago)
About this role
The Solution Architect at Five9 is a professional services role focused on designing and delivering integration and product build solutions for Five9 customers. The position supports short-term implementation engagements and represents Five9 in customer interactions across phone, web, and occasional onsite meetings. It requires strong communication with both technical and non-technical stakeholders and collaboration across teams.
Required Skills
- Requirements Gathering
- Implementation Planning
- Estimation
- Software Development
- Team Leadership
- Mentoring
- Call Center
- CTI
- Cloud Technologies
- APIs
+9 more
Qualifications
- BA/BS Degree
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.