Solution Architect
NICE(13 days ago)
About this role
A Solutions Architect at NiCE is a senior individual contributor focused on delivering enterprise Conversational AI offerings for customers and partners. The role sits within the Professional Services organization of an AI-first CX company and contributes technical insight to product strategy and customer success. It supports implementations and enables customers to realize value from the platform.
Required Skills
- Conversational AI
- Cognigy
- JavaScript
- Python
- HTML
- CSS
- Backend Integrations
- Solution Architecture
- Technical Documentation
- Post-Sales
+2 more
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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