Solution Architect

Dialpad(1 day ago)

RemoteFull TimeMedior$70,000 - $90,000Solutions Architecture

About this role

Dialpad is an AI-driven customer communications platform used by over 50,000 companies worldwide, focusing on real-time insights and automation to enhance customer interactions. The company values a collaborative, innovative, and empathetic culture, continuously evolving with industry-leading AI technologies.

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Required Skills

VoIP
Cloud Communications
Routing
System Integration
Customer Support
Networking
SIP
Call Flows
Troubleshooting
Deployment

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.

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