Solution Consultant
Service Management Group (SMG)
About this role
A Solution Consultant at SMG helps clients translate business needs into practical solutions that support customer experience goals. The role involves guiding implementation planning, onboarding, and solution design to ensure successful launches and client satisfaction.
Skills
Qualifications
About Service Management Group (SMG)
smg.comSMG is a global leader in unified experience management, helping organizations optimize brand (BX), customer (CX), and employee (EX) experiences. It offers experience management platforms and XM market research combined with analytics and advisory services to turn feedback into actionable insights. SMG works with enterprises worldwide to measure, benchmark, and improve loyalty, engagement, and business outcomes through data-driven programs and implementation support.
About Service Management Group (SMG)
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$148k – $215k
per year