Solution Manager, Academic Solution

GenScript/ProBio(4 days ago)

RemoteFull TimeSenior$80,000 - $90,000Customer Support/Technical Support

About this role

A Solution Manager at GenScript provides account management and high-level technical support to customers, focusing on project management, project design, and proactive account management. The role involves technical consulting, customer relationship building, and collaboration with internal teams to ensure customer satisfaction and business growth.

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Required Skills

Project Management
Customer Support
Technical Support
Biotech
Molecular Biology
Synthetic Biology
Immunology
Cell Biology
Problem Solving
Communication

Qualifications

PhD in Life Science or related field

About GenScript/ProBio

genscript.com

GenScript is a global biotechnology company that supplies synthetic genes, peptides, proteins, antibodies and a broad catalog of life-science reagents and assay tools. It also provides custom services across discovery and development—gene synthesis, peptide/protein production, antibody discovery and engineering, CRISPR genome‑editing reagents, cell‑line development, and biologics CDMO capabilities. Academic labs, biotech and pharma customers rely on GenScript for scalable, quality‑controlled reagents and end‑to‑end contract services with rapid turnaround and online ordering.

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