Solution Specialist Atlas AMS

The Solution Specialist Atlas AMS role focuses on providing Level 2 support for multiple critical systems, managing incidents, and ensuring the evolution of the solution through enhancement requests. The specialist acts as an internal consultancy, overseeing global solution oversight, end-user support, and interface maintenance while collaborating with various teams for root cause analysis. This position requires strong troubleshooting skills, experience in international application management services, and familiarity with IT service management processes.