SAP
The Solution Support Associate at SAP will troubleshoot and resolve complex customer issues across cloud and on-premise solutions within the Data & Platform and Core Platform Services areas. The role involves collaborating with multiple product and development teams, handling escalations, and providing real-time support through calls, chats, and weekend shifts to ensure high customer satisfaction.
Headquarters
Walldorf, Baden-Württemberg, Germany
Company Size
10001+ employees
Founded
1972
SAP is a global enterprise software and technology company that helps organizations run core business processes — finance, supply chain, HR, customer experience and analytics — via integrated cloud and on‑premise applications. Its flagship offerings include SAP S/4HANA, the SAP Business Technology Platform, and cloud solutions for ERP, CRM, procurement, workforce management and analytics, along with industry-specific apps and a large partner ecosystem. SAP emphasizes enabling intelligent, sustainable enterprises by combining data management, AI, automation and sustainability services to improve decision‑making and operational efficiency. Companies choose SAP for its breadth of functionality, global scale, industry depth and compliance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SAP.
SAP didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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