newcold
The Solution Support Specialist (Logistics Applications) at NewCold provides second-line support for global warehouse users, ensuring smooth operations of logistics software like WMS, MLS, and CORAX. The role involves analyzing incidents, collaborating with cross-functional teams across regions, and communicating effectively with stakeholders to resolve issues. It also focuses on knowledge sharing, continuous improvement, and supporting the team's structured onboarding process.
Headquarters
Breda, North Brabant, Netherlands
Company Size
1001-5000 employees
Founded
2012
NewCold is a global cold‑chain logistics company that designs, builds and operates fully automated, high‑bay temperature‑controlled warehouses for frozen food and other temperature‑sensitive products. It combines robotics and automated storage/retrieval systems with warehouse management and transport services to provide end‑to‑end warehousing, value‑added handling and real‑time inventory visibility. The company emphasizes energy efficiency, modular facility design and digital controls to cut costs and emissions while supporting retailers, food manufacturers and logistics partners across multiple regions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for newcold.
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