Solutions Architect, Post-sales

Fonoa(1 month ago)

HybridFull TimeSenior$169,976 - $224,776 (estimated)Customer

About this role

As a Solutions Architect for Post-sales at Fonoa, you will manage the technical onboarding lifecycle for global enterprise clients, ensuring they successfully integrate Fonoa's tax automation APIs into their workflows. Your responsibilities include leading implementation projects, collaborating with engineering and product teams to create tailored solutions, and troubleshooting technical issues to optimize the go-live timeline. This role demands proficiency in APIs, cloud technologies, and a strong background in post-sales support for complex B2B SaaS solutions in the tax technology space.

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Required Skills

Client Onboarding
Technical Onboarding
Implementation Management
Pipeline Management
Solution Development
Feature Gap Analysis
Feedback Capture
Subject Matter Expertise
Domain Knowledge
Troubleshooting

+11 more

About Fonoa

www.fonoa.com

Fonoa is a leading tax automation platform designed to provide innovative solutions for businesses navigating global tax regulations. Their comprehensive suite of services includes real-time tax calculations, e-invoicing, tax ID validation, and error-free return filing, all integrated seamlessly into existing financial and operational systems. Fonoa's API-first approach empowers organizations to maintain compliance and streamline tax processes across 190+ jurisdictions worldwide. With a focus on digital businesses, the platform adapts to the evolving needs of companies in a dynamic regulatory environment.