Solutions Architect (Remote)

Level AI(8 days ago)

Noida, IndiaOnsiteFull TimeMedior$116,639 - $156,539 (estimated)Sales Engineering

About this role

Level AI is a Series C AI startup that transforms contact centers using an AI-native platform built on large language models. The Solutions Architect role interfaces across product, sales, and delivery to ensure customers can configure and integrate the Level AI platform with their systems. The position requires strong technical understanding of the platform architecture and customer environments to drive successful adoption.

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Required Skills

APIs
Cloud Services
Telephony Integration
SFTP
Python
JavaScript
Salesforce
Troubleshooting
Solution Design
Communication

+1 more

Qualifications

Bachelor's Degree in Computer Science or Information Systems

About Level AI

thelevel.ai

Level AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.