Solutions Architect (Remote)
Level AI
About this role
Level AI is a Series C AI startup that transforms contact centers using an AI-native platform built on large language models. The Solutions Architect role interfaces across product, sales, and delivery to ensure customers can configure and integrate the Level AI platform with their systems. The position requires strong technical understanding of the platform architecture and customer environments to drive successful adoption.
Skills
Qualifications
About Level AI
thelevel.aiLevel AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.
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About Level AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Level AI.
Salary
$117k – $157k
per year