Solutions Architect
Lorikeet
About this role
A Solutions Architect at Lorikeet bridges the gap between the company's AI technology and customer success, focusing on implementing AI solutions and ensuring maximum value for clients.
Skills
About Lorikeet
lorikeetcx.aiLorikeet is an AI-powered customer support platform designed as a universal concierge for complex and regulated industries. Its autonomous AI agents resolve issues end-to-end across voice, chat, email, and SMS—handling refunds, CRM data queries, account updates, and ticket closures without human intervention. Based in Sydney, Australia, Lorikeet targets high-standard CX with 24/7 AI-driven resolution and workflow automation. The platform offers tiered pricing (Start with 18,000 credits/year, Scale with 48,000 credits/year, and an Enterprise option) to suit growing teams and large organizations.
About Lorikeet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Lorikeet.
Salary
$120k – $150k
per year