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Solutions Consultant at Gorgias - ApplyBlast

Solutions Consultant

Gorgias

2 months ago

3.4 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Solutions Consultant will act as a trusted advisor to APAC customers, guiding them through technical and business challenges to implement Gorgias' AI-driven conversational commerce platform. The role involves collaborating with sales, product, and engineering teams to deliver customized demos, proof‑of‑concepts, and technical guidance, while also educating internal teams on best‑in‑class demonstration and sales methodologies.

Responsibilities

Collaborate with sales to understand customer pain points and desired outcomes
Configure and optimize platform workflows and deliver tailored demos
Assist customers with API integrations, webhooks, and proof‑of‑concept initiatives

Skills

About Gorgias

gorgias.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

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Gorgias is a conversational AI platform and helpdesk built specifically for eCommerce, enabling businesses to automate customer support and drive sales through a unified inbox across email, chat, SMS, social media, and more. It features an AI Agent pre-trained on over 1 billion conversations that can resolve 60% of support inquiries automatically, while integrating natively with Shopify and 300+ other tools to provide full store context within every conversation. Trusted by over 17,000 eCommerce brands worldwide, Gorgias helps support teams turn customer interactions into measurable revenue.