Solutions Engineer - Commercial
Talkdesk(7 days ago)
About this role
A Solutions Engineer at Talkdesk is a customer-facing technical role that bridges Talkdesk’s cloud contact center platform and customer needs. The position supports go-to-market activities by articulating product value and collaborating with sales, product, and engineering stakeholders.
Required Skills
- Solutions Engineering
- Technical Presentation
- Demos
- Discovery
- POC Management
- RFP Response
- SOW Scoping
- Product Collaboration
- Problem Solving
- Communication
+6 more
Qualifications
- BS in Computer Science
- BS in Software Engineering
- BS in MIS
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.