Solutions Engineer - Healthcare & Life Sciences (East)

Talkdesk(6 months ago)

Atlanta, GAOnsiteFull TimeJunior$144,000 - $235,000Solutions Engineering

About this role

The Healthcare & Life Sciences Solutions Engineer provides business-driven consulting to healthcare organizations, translating clinical and operational needs into Talkdesk CX and contact center solutions. The role supports the full sales lifecycle from pre-sales technical qualification and solution architecture to post-sale expansion, and engages with C-level stakeholders to accelerate deals. The position requires knowledge of healthcare regulations and patient engagement practices and collaborates closely with product and engineering teams.

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Required Skills

Research
Discovery
Solution Architecture
Presentations
Demonstrations
Value Modeling
SOW Scoping
Pilots
POCs
RFI Responses

+10 more

Qualifications

B.S. Computer Science
B.S. Software Engineering
B.S. MIS
Equivalent Work Experience

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.