Solutions Engineer - Healthcare & Life Sciences (East)

Talkdesk

2 months ago

3.2 on Glassdoor

Miami, FL

Onsite

Full Time

Junior

2 applicants

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About this role

The Healthcare & Life Sciences Solutions Engineer at Talkdesk provides healthcare-specific domain expertise to support sales and customer engagements, helping to position Talkdesk’s AI-powered contact center solutions for providers, payers, and digital health organizations. The role partners across the sales lifecycle—from pre-sales qualification and solution architecture to post-sale expansion—while aligning technology to clinical, operational, and financial healthcare objectives. The position requires deep familiarity with healthcare regulation and data practices and supports executive-level conversations to accelerate deals and revenue growth.

Skills

Qualifications

BS in Computer ScienceBS in Software EngineeringBS in MIS

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.