Solutions Engineer - Healthcare & Life Sciences (HLS) -Central

Talkdesk

5 months ago

3.2 on Glassdoor

Chicago, IL

Onsite

Full Time

Junior

0 applicants

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About this role

The Healthcare Solutions Engineer at Talkdesk is a domain-focused technical consultant who partners with sales to demonstrate and position Talkdesk’s AI-powered contact center solutions for healthcare and life sciences customers. The role supports the full sales lifecycle—from pre-sales qualification and architecture to post-sale expansion—while engaging with clinical, IT, and C-level stakeholders. The position emphasizes healthcare regulatory knowledge and aligning technology solutions to clinical and operational healthcare objectives.

Skills

Qualifications

B.S. Computer ScienceB.S. Software EngineeringB.S. MIS

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.