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© All Rights Reserved. ApplyBlast.com
Serval
The Solutions Engineer - Majors at Serval is the founding technical seller responsible for defining world-class solutions engineering and owning the pre-sales cycle for enterprise customers. This role involves earning trust with sophisticated IT and security buyers, proving the platform's value, and winning technical decisions while building the foundational SE toolkit from scratch. The position requires deep technical expertise, strong communication skills, and a builder's mindset to shape the future of enterprise service management.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.