Solutions Engineer – San Francisco
Giga(2 months ago)
About this role
A Solutions Engineer at Giga is responsible for driving the operationalization of AI agents for major B2C brands, collaborating closely with Sales, Engineering, and Product teams to deliver impactful customer experience solutions. This role involves managing technical relationships with senior stakeholders, leading complex pre-sales and deployment efforts, and influencing product direction based on customer feedback. The ideal candidate has a strong technical foundation, experience in enterprise SaaS environments, and the ability to navigate ambiguous settings, contributing to the early development of the Solutions organization.
Required Skills
- Solutions Engineering
- Technical Relationships
- Pre-sales Strategy
- Solution Architecture
- Deployment Execution
- Customer Success
- Commercial Acumen
- Integration Management
- Product Direction
- Team Culture
+12 more
About Giga
gigaml.comGiga is a technology company specializing in artificial intelligence solutions that empower enterprises to manage complex workflows efficiently. Their AI agents are designed for rapid deployment, providing human-like customer experiences at scale. Giga's innovative approach makes it a valuable partner for businesses looking to enhance their operational efficiency and customer engagement through AI-driven automation.