Solutions Engineer – San Francisco

A Solutions Engineer at Giga is responsible for driving the operationalization of AI agents for major B2C brands, collaborating closely with Sales, Engineering, and Product teams to deliver impactful customer experience solutions. This role involves managing technical relationships with senior stakeholders, leading complex pre-sales and deployment efforts, and influencing product direction based on customer feedback. The ideal candidate has a strong technical foundation, experience in enterprise SaaS environments, and the ability to navigate ambiguous settings, contributing to the early development of the Solutions organization.