Solutions Engineer
Front(5 days ago)
About this role
Front is a leading AI-powered customer service platform designed to improve collaboration and automate manual processes across support channels. It helps organizations deliver high-quality customer support by enabling teams to work efficiently and gain valuable insights. The company serves a large, diverse customer base and is backed by top venture capital firms.
Required Skills
- API
- AI
- Solution Design
- Product Demos
- Workflow Automation
- Customer Support
- SaaS
- Pre-sales
- Technical Project Management
- Customer Engagement
About Front
front.comFront is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.
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