Soporte al Negocio

This role involves receiving and executing customer and user operational requests while promoting transactional and digital channel usage to enhance service quality and customer experience. The position requires actively participating in the financial center's commercial activities by promoting and placing products, services, and managing collections or referring potential sales prospects. Additionally, the role focuses on maintaining constant training in operational and commercial processes, ensuring the proper administration of monetary and non-monetary values, and reporting unusual operations to comply with anti-money laundering regulations.