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© All Rights Reserved. ApplyBlast.com
Oracle
This role involves handling calls and chats from Coppel, BanCoppel, and Afore Coppel clients to clarify doubts, request services, and provide appropriate advice to resolve issues. The position focuses on delivering a high-quality customer experience by resolving inquiries, following up on complaints, and ensuring accurate information capture in the system. The role requires adherence to information security policies and meeting performance metrics to maintain service availability and quality.
Oracle is a global technology company that builds database software, enterprise applications, and cloud infrastructure for businesses of all sizes. Its Oracle Cloud offers IaaS and PaaS along with a broad SaaS portfolio for ERP, HCM, and customer experience (CX). For marketers, Oracle provides data-driven marketing and social media tools (including Oracle Marketing Cloud/Eloqua and CX Marketing) to manage campaigns, personalization, and measurement across the customer journey. Organizations choose Oracle for its integrated data and analytics, enterprise-grade scalability, and global support for mission-critical deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
Soporte al Negocio
oraclecloudinfrastructure
Soporte al Negocio
oraclecloudinfrastructure
Atender llamadas y chats generados por parte de los Clientes Coppel, BanCoppel y Afore Coppel que se comunican para aclarar dudas o solicitar algún servicio y/o garantia, además de proporcionar la asesoría correcta para resolver la problemática que expresa el cliente con la finalidad de brindar la mejor experiencia.
Oracle
Soporte al Negocio
oraclecloudinfrastructure
Soporte al Negocio
Oracle
Soporte al Negocio
Oracle