Southgate Branch - Associate Branch Manager IV

An Associate Branch Manager IV at Golden 1 Credit Union leads day-to-day branch operations by training and supervising Member Service Specialists to deliver exceptional member experiences. This role involves managing staff schedules, handling escalated customer issues, enforcing compliance with financial regulations, and assisting the Branch Manager with marketing strategies and human resource processes. The position requires proactively identifying operational issues, maintaining security procedures, and ensuring the branch facility meets specific standards.