Spa Concierge

The Spa Concierge at Hotel Californian serves as the primary point of contact for guests, curating personalized wellness journeys and ensuring a seamless, elevated spa experience. This role involves managing reservations, coordinating treatments, and anticipating guest needs to deliver refined hospitality in a luxury setting. The position requires exceptional emotional intelligence and attention to detail to maintain a tranquil environment and drive revenue through retail and service enhancements.