Spa Concierge

The Spa Concierge at Mandarin Oriental Downtown, Dubai is responsible for managing spa operations, including booking treatments, explaining services, and handling guest check-ins and check-ins. This role focuses on delivering exceptional guest service through warm greetings, spa tours, and professional communication while maintaining cleanliness and organization in reception and consultation areas. The position also involves managing scheduling, sales, and guest records to support events and meet set sales targets.