The Broadmoor
A Spa Front Desk Agent at The Broadmoor ensures exceptional guest service by managing appointments and driving sales through product knowledge. The role involves operating the point-of-sale system, balancing daily transactions, and coordinating services with spa technicians to maintain efficient operations. Agents serve as brand ambassadors, upholding the hotel's Five-Star and Five-Diamond standards while fostering a welcoming, family-oriented environment.
Headquarters
Colorado Springs, Colorado, United States
Company Size
1001-5000 employees
Founded
1918
The Broadmoor is a legendary luxury destination resort in Colorado Springs set at the foothills of Cheyenne Mountain, offering picturesque mountain views and upscale accommodations. The property combines world‑class amenities — including multiple signature restaurants (Summit, Ristorante Del Lago, La Taverne, Golden Bee, Play), a full-service spa, pools, fitness center, and a championship golf club — with family- and pet-friendly services. It also hosts meetings, weddings and a wide range of outdoor activities and concierge experiences. Known for its historic reputation and comprehensive guest services, The Broadmoor markets itself as a premium resort escape in the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Broadmoor.
26% below the average for this role