Spa & Gym Receptionist

The Spa & Gym Receptionist ensures the cleanliness and hygiene of the Spa and Gym, particularly wet rooms, during opening and closing procedures while assisting team members to facilitate a seamless guest journey. This role involves greeting guests, managing check-ins and check-outs, verifying memberships, and providing accurate information on facilities, treatments, and services. The position requires handling guest enquiries, maintaining a professional reception area, and adhering to Hilton service standards to deliver a memorable experience.