Spa Receptionist Supervisor

The Spa Receptionist Supervisor serves as a primary point of contact for guests, creating a calm and personalized luxury experience through proactive service and genuine connection. This role involves managing the spa reception, coordinating treatment reservations, and ensuring seamless communication between the reception team, therapists, and other hotel departments. The position also includes supervising the reception team, conducting briefings, and supporting the Spa Manager in maintaining high service standards.