Spanish Bilingual Call Center Supervisor
TransPerfect(6 months ago)
About this role
The Spanish Bilingual Call Center Supervisor oversees day-to-day operations of a team providing spoken language interpretation services, ensuring adherence to TransPerfect Connect standards. The role focuses on maintaining productivity, quality, schedule adherence, and delivering initial and ongoing training while handling administrative and cross‑functional coordination.
Required Skills
- Supervision
- Interpretation
- Bilingual Spanish
- Customer Service
- Coaching
- Training
- Performance Management
- Quality Assurance
- Scheduling
- Reporting
+2 more
Qualifications
- Bachelor’s Degree
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
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