Spanish Speaking Customer Service for Online Learning & EdTech Department
Mercier Consultancy(9 months ago)
About this role
Mercier Consultancy is hiring a Spanish Speaking Customer Service Representative for their client's Online Learning & EdTech department. In this junior role you will support Spanish-speaking clients by providing guidance and assistance with online learning platforms and educational technology solutions. The position focuses on helping users navigate the platform, troubleshooting issues, and enhancing the learning experience for students and educators.
Required Skills
- Spanish Fluency
- Customer Service
- Communication
- Technical Support
- CRM
- Troubleshooting
- Multitasking
- Documentation
- EdTech Knowledge
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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