Spanish Speaking Customer Service for Online Streaming Service Department

Mercier Consultancy(11 months ago)

Athens, GreeceOnsiteFull TimeJunior$40,449 - $54,858 (estimated)Customer Service

About this role

A Spanish Speaking Customer Service Representative for the Online Streaming Service Department who supports Spanish-speaking customers in using and troubleshooting the company’s streaming platform. The role focuses on enhancing customer satisfaction and retention by resolving inquiries across phone, email, and chat and coordinating with technical and content teams. It is an entry-level position that involves documenting interactions and providing feedback for service improvements.

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Required Skills

Spanish
English
Communication
Troubleshooting
CRM
Technical Support
Multitasking
Detail Oriented
Problem Solving
Customer Service

+2 more

About Mercier Consultancy

mercierconsultancy.com

Mercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.

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